- Salary$$4,200 MONTH monthly for 40 to 50 hours per week
- Vacancies 15 Vacancy
- Terms of employment Term or contract (ending: null) Full time
- Start date As soon as possible
- Benefits: Other Benefits
- Employment conditions: Day, Evening, Night, Weekend, Shift, Overtime, On Call
- Job no. 1125674
- Source Job Bank
Job requirements
Languages
English
Education
No degree, certificate or diploma
Experience
1 year to less than 2 years
Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests’ departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Customer Sales and Service Agent Specific Skills
Work with minimal supervision
Business Equipment and Computer Applications
Word processing software; Multi-line switchboard; Internet; Database software; Central reservation system (CRS)
Security and Safety
Bondable; Criminal record check
Transportation/Travel Information
Valid driver’s licence
Work Conditions and Physical Capabilities
Work under pressure; Attention to detail; Standing for extended periods; Overtime required
Work Location Information
Staff accommodation available; Remote location; Willing to relocate
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized.
